Help & FAQ
Frequently Asked Questions
Everything you need to know about our products and shipping
How long does delivery take?
Orders typically arrive within 3-5 business days across India via insured courier.
What is your return policy?
We offer a 7-day hassle-free return and exchange window on all unworn items.
How do I pay via UPI?
Scan the QR code during checkout using GPay, PhonePe, or Paytm and upload your payment confirmation.
How long does it take to make a custom order?
Custom orders can take up to 7 days to be made. For any delays, message will be conveyed to customer.
How do bulk orders work?
For bulk orders message directly to the instagram or facebook account or on the number - 8910087347.
Is cash payment available?
COD is only available for NTS students in Kolkata. Dm to inquire. For other orders, payment must be prepaid online.
What is the use of the notes section in an order?
Notes section can be used to put in some specifications while keeping the design same. It can be to give a note for the occasion of the order, or if the customer would like any special gift wrapping. Additional costs may be added based on specification.
Can I pay after recieving the order?
For large or bulk orders above Rs. 800, 50% payment is accepted. For that, dm the business.
How to make a custom order?
For completely custom orders, dm on our instagram or facebook - ayvi.design or message on whatsapp - 8910087347.
Need Further Assistance?
Have a question or custom request? Send us a message and we will get back to you within 24 hours.
Location:Kolkata, India
Instagram:@ayvi.design